1. Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• During busy periods or holidays, processing times may be slightly extended.

2. Shipping Methods and Rates:

• We offer several shipping options to accommodate your preferences and delivery needs.
• Shipping rates are calculated based on the weight of your order and your location.
• We may offer free shipping promotions for orders meeting specified criteria.

3. Order Cut-off Time:

To expedite order processing, please note to place orders by 2pm EST 

 Orders received after this time will be processed on the following business day.

3. We offer the following shipping methods for domestic orders :

4. 
   Shipping Destinations:

• We currently ship to addresses within the United States.
• Unfortunately, we do not offer international shipping at this time.

5. Delivery Time:

• Delivery times vary depending on the shipping method selected and your location within the United States.
• Estimated delivery times will be provided at checkout.
• Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

6. Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
• You can Track your order using the provided tracking number on our website.

7. Shipping Updates:

• We strive to keep you informed about the status of your order throughout the shipping process.
• You may receive email updates regarding your order’s status, including confirmation, shipping, and delivery notifications.

8. Lost or Damaged Shipments:

• In the rare event that your shipment is lost or damaged during transit, please contact us immediately.
• We will work with the carrier to investigate the issue and provide a satisfactory resolution.

9. Contact Us:

• If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
• You can reach us via email at [email protected] during business hours.

10. Policy Updates:

• We reserve the right to update our shipping policy at any time without prior notice.
• Any changes to our shipping policy will be reflected on this page.

Thank you for choosing PreZervers. We appreciate your business and look forward to serving you again in the future.

• If you have any questions or concerns about our Privacy Policy, please contact us at 
• Address: 3737 Easton Market #1332 Columbus Ohio 43219 United States
• Email: [email protected]
• Contact Form: Contact Us
• Customer Service: Our customer service is available from Monday to Friday between 10:00 am to 06:00 pm.